Delivery Information

Where does UTOPIAST deliver?

UTOPIAST delivers to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

Customers from other countries please contact us at info@utopiast.com for further information and fees.

How much will it cost?

UTOPIAST offers standard shipping. Depending on the size of the item, there are 3 kinds of shipping fees applicable: small (S), medium (M) and large (L). Please check Product details to find out the exact cost of shipping for your selected Item.

Shipping fees:

ZONE 1: Slovenia, Austria, Croatia, Hungary, Germany and Italy

S: 5 eur, M: 13 eur, L: 25 eur

ZONE 2: Belgium, Czech Republic, France, Luxembourg, Monaco, Netherlands, Slovakia, Ireland and United Kingdom

S: 6 eur, M: 15 eur, L: 30 eur

ZONE 3: Bulgaria, Denmark, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Serbia, Spain and Sweden

S: 6 eur, M: 15 eur, L: 30 eur

ZONE 4: Iceland, Liechtenstein, Norway, Switzerland and Turkey

S: 8 eur, M: 20 eur, L: 35 eur

Do I have to pay customs or duty charges?

If you’re ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules, which will be levied once the goods reach the country of destination. Whoever your order is addressed to is responsible for all customs costs associated with the import of the products, and will be required to pay any additional charges for international delivery. These include import duty, formal customs entry, taxes, levies and other charges that apply outside the EU. If you’re ordering products to be delivered to someone else, make sure that they’re aware that they’ll need to cover this before you order.

It is accepted by the customer that UTOPIAST or its designers have no control over additional charges in relation to customs clearance. UTOPIAST recommends that the customer checks with their local customs officials or post office for more information regarding importation taxes/duties that may be applicable to their online order.

How long will it take?

Delivery time for Items in stock is normally between 2 and 5 working days depending on when the customer’s order is processed, and the location the customer requires the order to be shipped to. For Made-to-Order Items delivery times can vary between 2-4 weeks from order date. Please check Product description for more information.

All new orders are deemed separate and each is treated individually. Please order from UTOPIAST with enough lead-time to prevent any loss or disappointment resulting from the delivery time, as we cannot be responsible for this.

Please note that we do not deliver orders on Saturday, Sunday, or Bank Holidays. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.

Can I track my order?

Of course! Keep an eye on your purchase as it makes its way to you by checking your tracking number. We will send it to you when your order has been dispatched.

Can I change my delivery address?

Please contact us at info@utopiast.com and let’s see what we can do!

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